01 / FAQ
Frequently asked questions
Fees, confidentiality, regulatory status, timelines, and what happens if a deal doesn't proceed.
01Do you charge a fee?
Investors pay nothing to receive opportunities or to be introduced. Project owners pay a success fee only if capital we introduced is committed at financial close — typically 2–4% of the capital raised through our introductions, depending on the size and complexity of the transaction. Some mandates also carry a modest engagement retainer, which is credited against the success fee. The exact terms are set out in an engagement letter you sign before any introduction, and there is no charge for reviewing a submission.
02What happens to the information I submit?
It's stored securely and reviewed by our team. See our Privacy Policy for full detail on how we handle it. You can withdraw consent to further contact at any time by writing to info@crestlinegroup.sbs.
03Who sees my submission?
Our team reviews every submission. Nothing about a counterparty is shared with the other side before an introduction is made and confidentiality terms are agreed.
04Are you regulated?
Krestline Group introduces investors to project owners and coordinates the process. Where a party asks us to, we also hold cash, securities or other assets in safekeeping for them, and issue a numbered safekeeping receipt that anyone can check online. We do not give investment advice, make recommendations, or deal in or arrange investments on anyone's behalf, and we are not currently licensed or authorised by the Capital Markets Authority of Kenya or any other financial regulator. Opportunities are shown only to investors who confirm they are professional, high-net-worth or sophisticated investors, and every party is identity-checked and screened against sanctions lists before an introduction.
05How long does the process take?
It varies by opportunity and cannot be guaranteed. See Our Process for what happens at each stage.
06What happens if a deal doesn't go ahead?
We'll let you know. We don't disclose our internal reasoning for a decision not to proceed.
07Do you verify the parties you work with?
Yes. Before an introduction, we verify the identity of the parties involved and screen them against sanctions and politically exposed person lists. Each check is recorded with what was checked and when, and checks are renewed periodically. We also carry out due diligence on the opportunity itself.
— Next step
Start with the route that fits you.
Investors register a mandate; project owners submit an opportunity. Every submission is reviewed by a person before anything moves forward.